Career at 3Alpha Data Entry Services
You are your own boss in 3Alpha Data Entry Services, You are at perfect place if you looking for data entry and data processing jobs.
Below are the current openings at 3Alpha Data Entry Services
Job Title: General Manager
Qualification: Should have a minimum MBA degree from a well recognized organization
Experience: 9 – 11 years of experience in total having at least 3 – 5 years experience in Outsourcing industry
Technical Skills: Advanced knowledge of MS Office, Internet, MIS Reports like MS Project, ACT software and other analytical tools
Salary Package: Over and above industry standards for a deserving candidate
Key Responsibility Areas
- Responsible for achieving Sales and Profitability targets
- Responsible for managing Business Process Outsourcing operations with a team of 100+ Outsourcing professionals
- Identifying prospective Clients and following them for more work, as a part of Sales and Marketing responsibility
- Effective sampling and convert leads into live projects
- Provide Quotations and Service Level Agreements to Clients
- Project Planning, Implementation and Control
- Facilitate smooth implementation of project plans by active participation and rapid problem resolution
- Manage generation of Daily/Weekly and monthly MIS reports
- Analyze MIS reports and plan corrective measures for continuous improvement
- Monthly / Half yearly / Yearly appraisals of team members
- Recruitment, Payroll and Rostering
- Responsible for planning and implementing career growth of the team through in-house Training Division
- Provide operational management by monitoring service levels, daily monitoring of the quality and production
- Motivating the team by planning and managing execution of employee welfare programs, rewards, recognitions and knowledge sharing
- Setup proper organization structure comprising of Project Managers, Team Leaders, Auditors, QA Personnel, Trainers, Operators etc as per the requirements
- Review and revise processes in order to improve efficiency
- Take regular feedback from client (once a month) and find out ways of increasing client’s satisfaction and delight
- Follow up with clients account receivables
- Promote right persons for right positions at right time
- Identify top performers within the team members and compensate well above others
- Preparation of salary, productivity report and other monthly reports
- Reward good performance or behavior and conversely admonish or punish poor performance or attitude
- Review Performance Appraisal Report (PAR) every month of Team members and decide their incentives
- Organize regular training session and keep the training document updated
- Ensure that there is no misuse of time/resources by staff members
- Conduct General meetings with Staff and individual meetings with Manager Operations, and Team Leaders
Send your resume at info@3alphadataentry.com
Job Title: Manager Operations
Qualification: Should have a minimum MBA degree from a well recognized organization
Experience: 7 – 9 years of experience in total having at least 2 – 4 years experience in Outsourcing industry
Technical Skills: Advanced knowledge of MS Office, Internet, MIS Reports like MS Project, ACT software and other analytical tools
Salary Package: Over and above industry standards for a deserving candidate
Key Responsibility Areas
- Coordinate with offshore Clients about the work status
- Prepare plan of action/methodology for project execution
- Ensure that the projects are executed properly as per client’s requirements
- Provide prompt response to client and maintain healthier correspondence
- Assigning different tasks to Team Leaders
- Regular updating of status reports of all the projects
- Ensure that the deadlines are met as per the client requirement
- Analyze productivity and quality reports of the work daily/weekly basis
- Conduct meetings with Team Leaders, Auditors and team members regularly
- Maintain a log file for technical problems on regular basis
- Inform clients well in advance about the work requirements and any updates
- Take regular backups of data hourly/daily/weekly/monthly based on the complexity of projects
- Impart training sessions and keep the training manuals updated
- Instruct team members regularly about the changes or updates in projects
- Notify the problems faced by the team to General Manager, if any
Send your resume at info@3alphadataentry.com
Job Title: Team Leader
Qualification: Should have a minimum Graduate degree from a well recognized organization with a diploma in management
Experience: 5 – 7 years of experience in total having at least 2 – 3 years experience in Outsourcing industry
Technical Skills: Advanced knowledge of MS Office, Internet, OCR software and Macros
Salary Package: Over and above industry standards for a deserving candidate
Key Responsibility Areas
Send your resume at info@3alphadataentry.com
Job Title: Quality Controller
Qualification: Should have a minimum Graduate degree from a well recognized organization with a diploma in Quality Control Management
Experience: 3 – 5 years of experience in total having at least 1 – 3 years experience in Outsourcing industry
Technical Skills: Advanced knowledge of MS Office, Internet, OCR software and Macros
Salary Package: Over and above industry standards for a deserving candidate
Key Responsibility Areas
- Reporting to Team Leaders about the work Quality delivered by team members
- Follow the checklist and make sure the quality standards are followed throughout the process
- Inform mistakes committed by operators and make sure that it is not repeated
- Make a final Audit of data before submitting the work to client
- Take regular backup of data, which is audited on daily basis
- Reject poor quality work back to operators quoting their errors
- Advise operators how the Quality can be improved
Send your resume at info@3alphadataentry.com
Job Title: Process Agents
Qualification: Should have a minimum Graduate degree from a well recognized organization
Experience: 0 – 2 years of experience in Outsourcing industry
Technical Skills: Very good knowledge of MS Office, Internet, OCR software and should have a minimum typing speed of 50 WPM with more than 99% accuracy
Salary Package: Over and above industry standards for a deserving candidate
Key Responsibility Areas
- Reporting to Team Leader about the work status on daily basis
- Follow the instruction given by the client properly
- Achieve the minimum Targets assigned by Team Leaders
- Inform the queries regarding any particular job to Team Leaders
- Make sure the job completed has no errors and the files are saved in proper directory/path
- Fill daily work report without fail
- Get feedback of the completed work from Team Leaders
- Take guidance of QC persons to improve the input process without errors, so that the work is delivered error free
- Inform Team Leader or Manager Operations for any technical problem
- Take regular backup of files processed
- To attend meetings organized by Team Leaders and Manager Operations related to Projects and other than Projects
Send your resume at info@3alphadataentry.com
