FAQs on Data Entry Outsourcing Services - 3Alpha Data Entry Services

3Alpha Data Entry Services, provide a wide range of services that are outsourced, business process in India, data entry services, such as online data entry & offline data entry, data processing, data mining, data cleansing, data conversion, scanning, indexing, OCR, ebook creation, forms processing, photo editing and other back office operations.

Following are the FAQs that our customers ask, when outsourcing their data entry services to 3Alpha Data Entry Services.

What are the benefits of data entry outsourcing services to 3Alpha Data Entry Services?

You can have right of entry to the focused services
Huge Savings by outsourcing your non core processes
You can increase your business revenue by outsourcing
You can pay more attention to your core competency areas and send us the administrative jobs
By using outsourcing services you can have the advantages to hire various skill sets from different parts of the world
Quick turn around time and advantage of time zone difference in business process outsourcing
Enhancement in efficiency by offshore outsourcing
Delighted customers by outsourcing offshore
You can get your business rolling faster with a competitive edge by using business process outsourcing
Mutual benefits to both the countries one who provides outsourcing services and one who buy the offshore outsourcing services

What services does 3Alpha Data Entry Services provides?

We provide below services with assurance of high quality and the best competitive rates in the industry.

What about your turnaround time?

We offer all our data entry services at a quick turn around time as per Client’s specifications

Can you tell me more about your pricing structure?

By outsourcing your data entry services to 3Alpha Data Entry Services, you can save up to 60% on your operating costs. Once you show your interest in outsourcing to 3Alpha Data Entry Services, we will decide on a price structure which is based on the following factors:

Required skill level of agents
Complexity of the project
Term of the contract
Required turn around time

What is the pricing model?

Unit base price
Fixed price
Hourly price
Monthly price for a dedicated agent (6 days a week, 7 and half hours daily)

What qualification your agents have?

Minimum qualification for our agents is a college degree in any faculty
Should have a very good knowledge of MS Office applications, OCR applications, Data Mining skills, Scanning knowledge for becoming an agent at entry level. They have a minim experience to more than 1 year
QC persons should have knowledge of intelligent quality checking methods, ability to run various type of queries to detect the errors, and proper analytical and statistical skills in addition to above mentioned criteria. They have a minimum experience of more than 3 years
A Team Leader or a Project Manager level of person should have good managerial skills and leadership abilities with a masters or bachelors degree in any faculty. They have a minimum experience of more than 5 years

How will you assure security of my data?

At 3Alpha Data Entry Services, we take security, privacy and confidentiality very seriously. When you outsource data entry services to us, you can be rest assured for all of them. Some of the security measures are listed below

All our professionals sign confidentiality agreements, non-disclosure agreements and service-level agreements with the company
We have restricted document sharing and print permissions in our offices
All the external drives have been disabled in computer systems of agents, and only authorized personnel have access to it
We have installed firewalls and antivirus software in all our systems. We update our systems with virus definitions on a regular basis

Do you use specialized software for converting different types of data?

Yes. We use popular software to convert different types of data. We will decide on what software to work depending on the type of project and the requirements of the customer.

Do you offer a free trial run on data entry services?

Yes. We do offer a free trial run on all our data entry services. You can avail of free trial offer even before signing a contract. Based on the quality of our data entry services, you can decide whether to outsource data entry to us.

How do you handle the training, face-to-face or remote?

In case of simple projects, it can be done via e-mail, NetMeeting, chat and phone. For more complicated projects, we can come to your operation site.

What is the most preferred means of communication? (Email, chat, phone etc)

Email and MSN/Yahoo/Aol /Skype being most preferred. We can also do communication through phone.

What is the legal aspect of sending data entry of confidential data?

We are ready to sign Confidentiality agreement and NDA in this regard.

What are your payment options?

PayPal
Wire Transfer

What are your payment terms?

Generally our Clients pay us on weekly basis and we prefer the same for an ongoing project on a regular basis
We also accept payment upon completion of project for one time projects